When your hosting supplier supplies live chat support, you can talk to a representative live and learn useful information or get a problem resolved promptly. The advantage of using chat as an alternative to calling to talk to a live person is that you need only a computer with access to the web, so you won't pay any fees in the event that you're in a different country or state. Furthermore, it'll be simpler to copy and paste information for instance domains, usernames or error messages i.e. details which are sometimes hard to give to the other party over the phone. The real-time chat is also a considerably faster way to contact your website hosting service provider's support crew in comparison to using a ticketing system. What's more, in the event that some trouble needs a little more time to be resolved, you'll be able to do something else while you wait for support on the live chat, so that you will not waste time - something that is not possible if you are on the telephone.

Live Chat Support in Hosting

We provide a live chat assistance service for all Linux hosting that we offer and we're able to support you with almost everything in real time. In case you don't have an account with our company yet, we're able to give you more details about the plans in order to help you to get the most suitable plan. In case you are an existing customer, we can assist you with any general or billing matter plus with various common tech issues, such as an e-mail address installation in a desktop email client. If you can't phone us for some reason or you are in some country where we don't have a local telephone number, our live chat will be the best way to contact us. Of course, some issues need additional time to examine and test, so you will need to open a support ticket to our technicians, however, we are able to save your time and help you with many troubles on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we offer is available every day, even on holidays and weekends. It's the most effective way to learn more about our semi-dedicated servers in case you do not have an account yet or to have a problem resolved in case you are a customer and our customer support agents will help you right away no matter what time of the day you join our chat. If you are hesitating which plan is better for your web sites, in case you need advice whether you need a particular upgrade and how to obtain it or when you experience troubles setting up an e-mail account on your computer, you will be able to get in touch with us and we will give you the required info in a timely manner. Our live chat is accessible even after our telephone lines are off for the day, therefore when you have an account here, you can be sure that you'll always benefit from timely assistance with any question or issue that pops up.