A 99.9% Server Uptime
We have built our hosting platform using dependable hardware and significantly customized software. Our admins have installed a tweaked version of Security–Enhanced Linux on our servers in order to guarantee utmost safety and dependability. We have installed a number of distributed denial–of–service protection mechanisms along with highly efficient firewall programs to make sure our internal network is invincible and secure.
All Linux hosting plans offer a 99.9% server uptime guarantee. And no matter which datacenter you pick, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
When you build your very own cloud hosting platform, it’s crucial that you also build your own network infrastructure. That is why we set up a custom internal network in each one of our datacenters. Based on first–class Juniper switches and routers, our internal network allows for exceptionally fast data transmission speeds and is also fully redundant.
Hence, you will enjoy a 99.9% network uptime in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe and in our data center in AU, irrespective of which web hosting service you’ve chosen.
A 30–Day Money–Back Guarantee
Just like with every other service, when it is your cash at risk, you can’t feel really safe. This is why, with all our cloud hosting plans we offer a 30–day money–back guarantee. In case you do not feel satisfied with our hosting service or if you would like to get a bit more powerful web hosting solution, such as a VPS servers or a Linux dedicated service – you will receive a full refund, without any secret fees or reimbursement taxes.
24/7 Technical Support
When you have a web hosting firm, your technical engineers are of fundamental importance. That is the reason why we’ve meticulously chosen a highly knowledgeable group of technicians, each with many years of training behind his back. Thanks to them, we offer 24x7 support with all our web hosting solutions.
And not just that, we offer a 1–hour response time guarantee. All tech support questions are replied to in less than an hour and our average support ticket response time is less than twenty minutes!