Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our company offers a 1–hour answer guarantee with all of our Linux hosting packages, which means each individual assistance inquiry you post is going to be reacted to in less than one hour maximum. Our support company members have been trained to rapidly correct any issue and to offer you reasonable guidance on any concern that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Our assistance service is offered by a group of professional technicians which are able to answer your issue quickly. You can speak with the technical support team by starting a support ticket from your Online Control Panel or by posting us an e–mail. On working days, you may also call us on the telephone or make use of the online chatting solution.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need guide while working within the Control Panel, you are able to always click the Help key and pick your problem in the set of articles or blog posts that will appear. We have as well turned almost all the articles and reviews into video tutorials. The list of training videos will show up if you click the Videos press button present on the top right.